
Your Questions. Answered.
Privacy & Frequently Asked
Questions About Eden’s Leaves
Products
That is completely normal, and you do not have to figure it out alone. Take our short Nervous System Quiz for a personalized recommendation based on what you are experiencing right now, or visit the Start Here page to explore symptoms by category and find the formula or Reset that fits you best.
We source our herbs from the most reputable distributors across the country, focusing on organic, non-GMO, fair-trade herbs from around the world. Occasionally, we include wild-crafted herbs that go through strict testing for quality and purity. In rare cases where a certified organic option is not available, an herb may be wild-crafted, but only if it accounts for less than 5% of a blend, in line with organic product standards.
We do our best to keep every formula exactly as designed. However, due to high demand, growing conditions, supply chain challenges, or natural disasters, certain herbs may temporarily become unavailable. When that happens, we will either remove the product from our store or find a substitute from a trusted supplier who provides premium, organic medicinal herbs. Any changes to formulas will be updated on our website immediately, and if your order is affected, we will notify you by email and accommodate any cancellation requests.
Every product photo on our site is an actual photo of our herbs and packaging. What you see is what you will get. However, because herbs are natural products, some variation in color, texture, and appearance is normal from batch to batch, depending on growing conditions and harvest timing. We source only from the best suppliers, so while the details may differ slightly, the quality always remains the same.
Properly stored herbs will not spoil, but they do lose potency over time. We recommend keeping your products in airtight containers, like glass jars, in a cool, dark, dry place. Under these conditions, powdered herbs retain full potency for 3 to 6 months, loose-leaf teas for about a year, and liquid extracts for 2 to 3 years.
No. To protect the freshness and integrity of our products, we do not sell through Amazon, Walmart, eBay, or any other online marketplace. If you see Eden’s Leaves products listed there, they are being sold by a third party without our involvement, and we cannot guarantee their quality. Please purchase directly through our website for an authentic experience.
Using Our Products
Use 1 to 2 teaspoons per 8 oz of hot water. Steep for 10 to 15 minutes, covered, to preserve the volatile oils. Steeping time varies depending on the blend. All teas can be enjoyed hot or iced. For iced tea, use double the amount of herb you would normally use for a hot cup, then pour over ice once brewed.
Take 2 ml (approximately 30 drops or one full dropper) up to three times daily. You can take the extract directly under the tongue for faster absorption, or add it to water, juice, or tea. Shake well before each use.
Yes. They are designed to work together. The tea provides steady, daily nourishment throughout the day, while the extract delivers more concentrated support. Using both creates the most complete protocol within a formula.
Many people notice a difference within the first few days, particularly in mood, digestion, and physical tension. Deeper benefits, including hormonal balance, adrenal resilience, and lasting cognitive clarity, develop over 4 to 8 weeks of consistent daily use. Herbal support is cumulative. The longer and more consistently you use it, the more powerful the results.
Yes. Eden’s Leaves formulas are designed to work together. If you have more than one primary need, our Resets pair formulas from different collections into a single day-and-night protocol. Visit the Start Here page to find the right combination for you.
We recommend consulting your healthcare provider before using any herbal product during pregnancy or lactation.
Some herbs interact with medications. Please review the Considerations section on each product page and consult your healthcare provider before use if you are taking prescription medications.
Customer Service
All orders ship free via the United States Postal Service across the continental United States. If you are in the Atlanta metro area, local delivery is also available for a small fee at checkout. We aim to ship within 3 to 5 business days of receiving your order, and you will get a confirmation email with tracking information as soon as your order is on its way.
Since our products are perishable, we cannot accept returns. However, your satisfaction is very important to us. If anything is not right, please contact us within 15 days of receiving your order, and we will do our best to make it right.
Please contact us within 15 days of receiving your order if anything is missing, broken, or not as expected. We will work quickly with you to resolve the issue.
Currently, orders can only be made through our website or in person at a live event. We are not equipped to process orders over the phone.
Not at this time. We only ship to addresses within the United States, and both billing and shipping addresses must be domestic.
Privacy & AI
Yes, and we believe in being transparent about it. As a solo founder, I use AI tools to support certain aspects of the business, including content creation, research, and improving workflow efficiency. All product formulations, brand decisions, herbalist guidance, final content, and design reflect my training, expertise, and judgment as a Certified Herbalist. AI assists the business. People make final decisions and run it.
We are uncompromising about protecting your data and privacy. Any AI tools we use are selected with care, and we never input sensitive customer data, such as your name, address, or payment information, into third-party AI platforms.
Information you provide at checkout is used solely to process and fulfill your order, communicate with you about your purchase, and improve your experience with Eden’s Leaves. We do not sell or share your personal information with third parties for marketing purposes.
We will only send you marketing emails if you have opted in. When you place an order, you might receive transactional emails related to your purchase, such as order confirmations and shipping updates, but these are not marketing messages. If you choose to subscribe to our email list, you can unsubscribe at any time. We will always respect your preferences and never flood your inbox.
If you would like to request deletion of your personal information, please contact us directly. We will respond promptly and honor your request in accordance with applicable privacy regulations.
Still have questions?
We are happy to help. Reach out directly and we will get back to you as soon as possible.
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